The Epson EcoTank ET-2720 is one of the most popular entry-level Supertank printers, offering incredible ink efficiency and reliable performance. While it’s a compact printer, its scanning capabilities are robust, with a 1200 DPI optical flatbed scanner. Epson ScanSmart for the ET2720 is the perfect companion software, enabling users to scan documents, photos, and even books directly to their computer.
Why the ET2720 Needs ScanSmart Specifically
Unlike multifunction printers with ADFs, the ET-2720 has a flatbed scanner only. ScanSmart compensates for the lack of an ADF by offering:
- Multiple page capture: Scan one page at a time, and the software will combine them into a single PDF.
- Automatic detection: The scanner detects when a new page is placed on the glass.
- Simple mode and professional mode: Simple mode is for basic scans; Professional mode offers advanced adjustments.
Downloading Epson ScanSmart for ET2720 on Windows
Step 1: Gather Your ET2720 Details
Locate your printer’s model number – it’s printed on the front lower-right corner of the ET-2720.
Step 2: Visit Epson’s Official Support Page
Open any web browser (Edge, Chrome, Firefox). Go to the Epson support portal. Type “ET2720” (no hyphen needed) into the search box.
Step 3: Select Windows as Your OS
The page will likely auto-detect your OS. Confirm it’s correct (e.g., Windows 10 64-bit, Windows 11). If not, manually select it.
Step 4: Find the ScanSmart Download
Scroll through the list of available downloads. You will see:
- Driver (required)
- Epson ScanSmart (recommended)
- Firmware Update (optional)
Click Download next to Epson ScanSmart. The file name will be something like ET2720_ScanSmart_xxx.exe.
Step 5: Run the Installer
- Locate the downloaded file in your Downloads folder.
- Right-click the file and select Run as Administrator (prevents permission errors).
- If Windows SmartScreen appears, click More info then Run anyway.
Step 6: Accept the License Agreement
Read the Epson software license agreement. Check the box “I accept the terms” and click Next.
Step 7: Connect Your ET2720
The installer will ask you how your printer is connected:
- USB: Connect the cable now. The installer will detect it.
- Wi-Fi: Ensure your ET2720 is already connected to your network. The installer will search for it.
- Wi-Fi Direct: Select this if you’re connecting directly without a router. You’ll need the SSID and password from your printer’s screen.
Step 8: Complete the Installation
Click Install. The process takes 2-3 minutes. Once finished, check the box to launch Epson ScanSmart and click Finish.
Downloading for ET2720 on macOS
Step 1: Follow the same steps to reach the ET2720 support page.
Step 2: Select macOS as your operating system.
Step 3: Click Download for Epson ScanSmart (.dmg file).
Step 4: Open the .dmg file. A window will appear with the .pkg installer.
Step 5: Double-click the .pkg file. Click Continue and accept the license.
Step 6: Enter your Mac’s administrator password when prompted.
Step 7: After installation, go to Applications and open Epson ScanSmart. The first launch will request permission to access your Downloads folder – click OK.
Setting Up ScanSmart for the ET2720’s Flatbed Scanner
Because the ET-2720 lacks an ADF, follow these tips for scanning multi-page documents:
Method 1: Manual Multi-Page PDF
- Open ScanSmart.
- Place page 1 face-down on the scanner glass, aligning with the arrow marker.
- Click Scan.
- After the scan completes, options will appear: “Scan another page” or “Finish.”
- Select Scan another page, replace page 1 with page 2, and repeat.
- When all pages are scanned, click Finish. The software saves all pages as one PDF.
Method 2: Book/Thick Document Scanning
For books, use the ET2720’s lid-lift feature (the lid can be raised vertically to accommodate thick books).
- In ScanSmart, select Book Mode from the Document Type dropdown.
- The software will automatically correct curvature and remove shadows from the center crease.
Troubleshooting ET2720 ScanSmart Problems
ScanSmart detects my ET2720 but won’t scan.
This is often a driver conflict. Uninstall both the printer driver and ScanSmart, then reinstall ScanSmart first, followed by the driver.
The scan preview is completely black.
Remove the document. If the preview is still black, the scanner sensor may be stuck. Turn off the ET2720, unplug it for 60 seconds, plug it back in, and turn it on. Relaunch ScanSmart.
Scans are coming out pink or green.
Perform a scanner calibration. In ScanSmart, go to Settings → Maintenance → Scanner Calibration. Use a plain white sheet of paper and follow the prompts.
“Cannot communicate with scanner” on USB.
Try a different USB port on your computer. Avoid USB hubs – connect directly to the computer. Also, replace the USB cable if it’s longer than 6 feet.
Maintaining the ET2720 for Optimal Scanning
- Clean the scanner glass weekly: Dust causes horizontal lines. Use a dry microfiber cloth.
- Update firmware: In ScanSmart, go to Help → Check for Firmware Updates. Newer firmware improves scan speed.
- Reinstall yearly: Over time, Windows updates can corrupt scan drivers. A fresh reinstall restores stability.
Updating ScanSmart for ET2720
Epson releases minor updates for the ET2720 every 3-4 months. To update:
- Windows: Launch “Epson Software Updater” from the Start Menu.
- Mac: Download the latest version from the Epson support page – the installer will handle the upgrade.
By following this guide, ET2720 owners can master Epson ScanSmart and enjoy professional-quality scans from their budget-friendly EcoTank printer.